"Everyday Free Shipping"
Do you offer free shipping on all your products?
We are proud to offer free shipping on most product inside
the 48 continuous states. Shipments to Hawaii and Alaska will incur an
additional shipping charge. We use the reputable shipping services of UPS and
Federal Express and partner with Freight Delivery companies for oversized items.
Shipping Information you should know:
GymCor.com offers four ways to ship:
1)
USPS
This method is used for shipping
to PO Boxes (some APO addresses, call 800-482-4553 for details)
After your order ships, priority mail, it usually
arrives within 1-2 week via United Postal Service (USPO).
2)
UPS
This method is used for shipping
small to medium items up to 150lbs. After your order ships, it usually takes 3
to 10 business days for you to receive your product via United Parcel Service
(UPS).
3) FedEx
This method is used for shipping
smaller items which require special circumstances. After your order ships, it
usually takes 2 to 5 business days for you to receive your order via Federal
Express (Fed Ex.).
4) Common Carrier
This method is used for large and heavy items and is “curbside delivery only", . After your order ships, it
usually takes 1 to 4 weeks for your product to arrive in your local area. At
that time, you will be contacted by the carrier to set up a date and time for
delivery. (Please note a 4 hour window is needed)
Common Carrier deliveries are
“curbside delivery only", meaning the truck drops your item off at the curb.
For larger
items (over 300 lbs) lift-gate service is required and additional charges may
apply. You will be responsible for moving the equipment into your home or
business. There will be an additional $100.00 charge for Limited Access Delivery (Call 800-482-4553 for clarification)
Inside Delivery is
available for an additional charge and must be requested at the time of
placing the order. Should you have any special circumstance such as STAIRS
you must note this when checking out or by calling 1-800-482-4553.
This will insure proper delivery. The movers may refuse inside delivery if it is
not accessible and will place your product in your garage or any accessible
room. (if special circumstances are not noted, additional delivery charges may
apply)
PLEASE NOTE: You must be present
to accept the delivery. If for any reason there seems to be damages, you MUST
accept the order, note any damages before signing, and contact us immediately.
(Common Carriers do not deliver on Saturday or Sunday).
Customers will be charged for a return delivery fee if
no one is available. If Delivery Company is unable to reach you to arrange
delivery; you may be liable for storage fees until you can respond. Failure to
return the call from the freight company will result in expensive delays, which
we will not be responsible for. Advise any members of your family, or persons in
your household that it¹s imperative you receive any messages from freight
companies.
REFUSED SHIPMENTS, CANCELLATIONS, DAMAGED and Remanufactured
Equipment
GymCor.com. ships all used and remanufactured fitness equipment in
working order and is not responsible for damages occurred during shipping.
Normal shipping time is between 1 to 3 weeks. Ship date depends on status of
refurbishment at time order is placed and can take up to 3 weeks. Please
allow 2 to 6 weeks to receive equipment. You will receive a tracking
number along with freight company website to check the status on your delivery.
Any cancellation attempts after the order has been processed or refusal of a
product for any reasons including damage is subject to a 25% cancellation
fee and all shipping charges from and to the company even if you refuse the
package and do not sign for the delivery. You will be responsible for shipping
costs both ways. IF ITEM IS DAMAGED, YOU MUST ACCEPT THE DELIVERY AND
NOTE IT ON THE FREIGHT BILL FOR INSURANCE CLAIMS. THIS WILL ALLOW US THE
OPPORTUNITY TO HELP YOU REPAIR/REPLACE THE DAMAGED PRODUCT AT YOUR LOCATION AND
TO AVOID YOUR RETURN FEES. GymCor.com will do everything possible to assist you.
If the product is returned to us, it must be in the same condition received
along with packing material. If it is not in the same condition, you may be
charged for additional services to restore it to original condition.